Content Operations + Leadership
Benchmark Study

content operations

What makes content operations successful?

That question is more important than ever to digital business. Our benchmark content operations study with nearly 100 content professionals with companies ranging from Charles Schwab to Cisco reveals insights about the state of content leadership, content strategy, content intelligence, technology, and more.

Top 3 Reported Challenges to Maturing Content Operations

Content strategies are not standard

No direct evaluation of content effectiveness

No clear strategy or plan

Content operations lack

52.9% of participants reported they did not know the budget. Content leaders who reported success also reported knowing the budget

62.5% of participants reported not evaluating content impact or success with data

85% of participants reported not using advanced automation technology

Content Leadership + Operations Benchmark Study

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content operations
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