Modernize the way you interact with digital savvy citizens through the right government content strategy.
Today, people expect government agencies at all levels, from local to federal, to be accessible online anytime, anywhere through mobile devices. As forward-thinking agencies embrace digital government, content—text, images, audio, video, documents, and more—becomes critical.
Content Strategy = Good Stewardship of Resources
When you deliver the right content to the right people in the right format at the right time, you make wise use of your digital and tangible resources. How? Let’s review a few common ways…
- Reducing support costs (responding to calls, emails, etc.) by helping people get information or complete tasks efficiently
- Improving impact of efforts to communicate policies, research, guidelines, rules, or other critical information to protect and serve citizens
- Increasing citizen satisfaction with your agency
- Increasing revenue by making transactions involving payment easier and more efficient
- Establishing your agency as a credible source of useful information
The Content Science Difference
As our name suggests, we know how to get your content down to a science. We’re a content strategy and intelligence firm that analyzes your content situation, develops a strategy, helps you implement the strategy, and evaluates results. Check out examples below of our work, thought leadership, and products.
CDC Reimagines Health Content to Better Advise International Travelers
A trusted U.S. government agency, the Centers for Disease Control and Prevention (CDC), protects the health of America by responding to emergencies, conducting research, and educating the public—often through CDCgov. The Travelers’ Health Branch at CDC turned to us for guidance about their content.Learn More Download
Content Makes or Breaks Digital Transformation
Your approach to content will make or break your success with digital transformation. To help you overcome the challenges and bring digital transformation to life, the team here at Content Science partnered with Kanban to create this free whitepaper.Learn More
Marketers, product managers, and user experience professionals need to understand how GDPR will affect them and how to prepare.
The team at Content Science Review has rounded up the top posts, fact sheets, in-depth reports, and Q&As consumed this year.
Here are ways to ensure that content relevance and usefulness will improve your digital business and your users' experience.
Does your content work for your customers? Our software service takes the grunt work out of answering that question.Learn More
Content Workshops + Training
Our workshops and training will equip you or your team for content success. Public and custom on-site options available.Learn More